Privacy Policy

Privacy Policy for www.cdimotorcycles.co.uk

Effective Date: 14/11/2024

At www.cdimotorcycles.co.uk ("we," "our," "us"), we value and respect the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website  www.cdimotorcycles.co.uk, make a purchase, or engage with our services. By using our website, you consent to the practices described in this policy.

We collect various types of information when you visit our website or make a purchase. This may include:

a. Personal Identification Information:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (credit card number, billing address, etc.)
• Order details (items purchased, shipping preferences, etc.)

b. Non-Personal Identification Information:

• IP address
• Browser type
• Device type
• Referring/exit pages
• Time and date of visits
• Cookies and other tracking technologies (see our Cookie Policy below)

c. Information from Third Parties:

• We may also receive information from third-party services, such as payment processors, social media platforms, or shipping carriers, to fulfill orders or improve our services.

We may use the information we collect for various purposes, including:

• Order Fulfillment: To process and ship your orders, communicate with you regarding your order status, and provide customer support.
• Customer Communication: To send you order confirmations, shipping notifications, and customer service messages.
• Marketing and Promotions: To send promotional offers, newsletters, and other marketing communications (you can opt-out at any time).
• Website Improvement: To analyze website traffic and usage patterns in order to improve our services and user experience.
• Security and Fraud Prevention: To protect against unauthorized transactions and to ensure the security of our website.

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us recognize your preferences and improve the functionality of our site. You can choose to disable cookies through your browser settings, but this may affect certain features of the website.

For more information about how we use cookies and how to manage your cookie preferences, please refer to our Cookie Policy.

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your data with trusted third-party companies that assist with processing payments, delivering products, or managing customer service.
• Legal Compliance: We may disclose your information if required by law or to protect our rights, the safety of our users, or to comply with legal processes.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

You have the right to access, correct, or delete your personal information. You can also withdraw your consent for us to process your data at any time. If you wish to exercise any of these rights, please contact us using the information below.

• Access and Update Your Information: You can review and update your account information directly through our website or by contacting customer support.
• Opt-Out of Marketing Communications: You can unsubscribe from promotional emails by clicking the unsubscribe link in any email or by contacting us directly.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will take steps to delete it immediately.

If you are located outside of the United Kingdom, please note that your information may be transferred to and stored on servers located in the United Kingdom. By using our website, you consent to the transfer of your information to the United Kingdom and the processing of your data in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

www.cdimotorcycles.co.uk
Email: enquiries@cdimotorcycles.co.uk
Phone: 01462 234222